shipping and returns

I currently offer free Aussie Shipping on orders over AU$100 (applied at Checkout - no code needed)

 

Extra Sanitation and Packaging Precautions

Holly Go Lightly is open for business and with extra sanitation and packaging precautions in place. Orders will be packed up and posted, with tracking details sent within 3 business days. Please keep in mind there can be delivery delays of up to +2 weeks on top of usual postage times due to COVID.


Shipping Domestic

Free Aussie shipping when you spend $80, and no code needed. 

All shipping charges are a flat rate per parcel, so order as many items as you like and there’s just one shipping charge. 


Shipping International

Buyers are responsible for any customs and import taxes that may apply. I’m not responsible for delays due to customs. 

All parcels are sent using Australia Post’s standard, tracked service. Current international shipping timeframes are approx:

  • NZ (5-12 business days)
  • Singapore/Hong Kong (7-14 business days)
  • USA/Canada (10-25 business days)
  • UK (9-16 business days).

These timeframes are just a guide and delays can occur on top of these. 


Returns

I don’t accept returns, exchanges or cancellations, but do contact me if you have any problems with your order so we can work something out. I want you to be happy with your Holly Go Lightly earrings :)